🚀 Launch Pricing — Sign up today and keep this price foreverLock in now Prices will increase as we grow — early adopters stay at today's rate for life $4.99/user/month — pay only for the seats you need. No surprises. 🔒 Your launch price is locked in the moment you sign up 🚀 Launch Pricing — Sign up today and keep this price foreverLock in now Prices will increase as we grow — early adopters stay at today's rate for life $4.99/user/month — pay only for the seats you need. No surprises. 🔒 Your launch price is locked in the moment you sign up

Support

We're here to help

Get help with Kordic CRM. Available Monday – Friday during business hours, with guaranteed response times.

Contact

Submit a Support Case

Email us directly to open a support case. Include your account email, a description of the issue, and screenshots if applicable.

Email Support →
Support Email
Primary support channel for all enquiries.
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (UTC+5)
Closed on public holidays.
First Response SLA
General enquiries — within 1 business day Critical / app-breaking — within 4 business hours
Responses are sent to the email address on your Kordic account. SLA applies during support hours (Mon–Fri, 9 AM–6 PM UTC+5).
Phone Support
Available during support hours (Mon–Fri, 9 AM–6 PM UTC+5).
Live Support
Live chat is not currently available. All support is handled via email with guaranteed response times per our SLA above.

Self-Service

Knowledge Base & Documentation

Browse step-by-step guides for using the app and connecting Zoom, Gmail, Outlook, Mailchimp, WhatsApp and Twilio. Includes the full Public API reference.

View Documentation →

Common Support Topics

Account setup — inviting team members and workspace configuration
Zoom integration — connecting, scheduling meetings, fetching transcripts
Gmail or Outlook — email integration connection issues
Mailchimp — audience sync, webhook events, subscriber status
WhatsApp Business — setup, Meta authorisation, and messaging
Twilio Calling — API keys, phone numbers, recordings, transcripts
Billing & plans — upgrades, payment queries, and invoices
Bug reports & feature requests — something not working as expected
Data export or account deletion — removing your data from Kordic
Data & privacy requests — For data deletion or privacy-related enquiries, email sales@kordic.io with the subject line "Data Deletion Request".